Help and Support
Answers for the TeachAI website and mobile apps.
How do I restore a mobile purchase?
Open TeachAI Settings, choose Restore Purchases, and use the same App Store or Google Play account that made the purchase. If you sign in to TeachAI, the app can also reconcile eligible access with your TeachAI account.
How do I manage or cancel a subscription?
Mobile subscriptions are managed by the store where they were purchased. Open your Apple or Google subscription settings to change or cancel renewal. Web billing, when available, is managed from TeachAI Settings while signed in.
Where is my teaching content stored?
History is stored locally by default. When you sign in and use synchronization, eligible conversation records are stored in the TeachAI cloud. See the Privacy Policy for the complete data-flow and deletion information.
How do I delete my account?
Use our account deletion page to submit a verified request and review what will be deleted or retained. Deleting an account does not cancel a mobile subscription; cancel it separately through Apple or Google.
How can I report unsafe content or get more help?
Email support@teachaiapp.com. Include the platform and app version, but never send passwords, one-time codes, or payment-card details.
Policies
Review our Terms of Service, Acceptable Use Policy, and Privacy Policy. Account holders can also review the account deletion process.